Case study · Parking management
ARGUS
A multi-tenant parking enforcement platform with a public appeals portal and native warden apps for iOS and Android.
- Web platform
- iOS app
- Android app
- Multi-tenant
The challenge
Parking operators have to run field enforcement, evidence, appeals, payments and finance together, and each part has to stand up to scrutiny.
Wardens need tools that work on the ground, while motorists need a straightforward way to see a charge, understand the evidence and respond.
What we built
ARGUS is a secure, multi-tenant platform covering the life of a parking charge, from the first notice through to appeal, payment and reconciliation.
Native warden apps for iPhone and Android let staff issue notices and capture timestamped photo evidence in the field, linked straight to the back office.
Inside the product
Key capabilities
Parking charge management
Issue, track and resolve parking charge notices from first notice to resolution.
Native warden apps
Purpose-built apps for iOS and Android, for issuing notices and capturing evidence on site.
ANPR and evidence
Camera and plate-recognition ready, with photographic evidence attached to every case.
Permits and whitelists
Permits, exemptions and approved-vehicle lists, so genuine users are not wrongly charged.
Public appeals portal
Motorists can view their charge and evidence, submit an appeal or pay securely online.
Finance and reconciliation
Built-in receipting, bank reconciliation and reporting for a clear financial picture.
The result
- Field, back-office and public portals on a single platform
- Evidence attached to every case, for defensible records
- Self-service appeals and payments for motorists
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